The Wallace Index

Research source BO02

Healthcare.gov: Ineffective Planning and Oversight Practices Underscore the Need for Improved Contract Management

Author / issuing institution: US Government Accountability Office
Publisher: GAO
Original publication date: 2014-07-30
Type: independent_audit
Date accessed: 2026-10-17
Language: en
Factual summary: GAO identified inadequate CMS planning and oversight, increased contract costs and delayed functionality. The record includes agency responses and later implementation of recommendations.
Reliability, relevance and limitations: The audit concerns CMS and contracts, not a finding of presidential personal misconduct. Separate the original audit from later updates and trace White House oversight and corrective decisions.
Passage reference: What GAO Found; Recommendations for Executive Action
Archival reference: GAO-14-694
Original publication: https://www.gao.gov/products/gao-14-694

Barack Obama
Process · BO02-C1: GAO identified inadequate CMS planning and oversight, increased contract costs and delayed functionality. The record includes agency responses and later implementation of recommendations. — Passage: What GAO Found; Recommendations for Executive Action
Policy · BO02-C1: GAO identified inadequate CMS planning and oversight, increased contract costs and delayed functionality. The record includes agency responses and later implementation of recommendations. — Passage: What GAO Found; Recommendations for Executive Action
Crisis · BO02-C1: GAO identified inadequate CMS planning and oversight, increased contract costs and delayed functionality. The record includes agency responses and later implementation of recommendations. — Passage: What GAO Found; Recommendations for Executive Action